Privacy Policy

Personal Information You Provide

We collect information you voluntarily provide when you interact with our services, including:

• Name and contact information (email address, phone number, mailing address)
• Educational background and professional experience details
• Course preferences and learning objectives
• Payment information for course enrollment
• Communication preferences and feedback
• Any other information you choose to share with us

Automatically Collected Information

When you visit our website, we automatically collect certain technical information, including:

• IP address and device identifiers
• Browser type and version
• Operating system and device information
• Pages visited and time spent on our website
• Referring website and exit pages
• Cookie and tracking technology data (as outlined in our Cookie Policy)

Legal Basis for Data Processing

We process your personal data based on legitimate interests for providing educational services, contractual necessity for course delivery, and your consent for marketing communications and analytics. You have the right to withdraw consent at any time.

Educational Services

We use your personal information to provide and improve our digital marketing education services:

• Course enrollment and registration management
• Delivery of educational content and materials
• Progress tracking and certification issuance
• Student support and communication
• Course improvement and curriculum development

Communication and Marketing

With your consent, we may use your information for:

• Sending course updates and educational newsletters
• Informing you about new courses and special offers
• Responding to your inquiries and support requests
• Conducting satisfaction surveys and feedback collection
• Providing relevant marketing communications based on your interests

Website Analytics and Improvement

We analyze website usage data to understand user behavior, improve our services, optimize website performance, and enhance the overall user experience. This helps us create better educational content and more effective learning paths.

Security Measures

We implement comprehensive security measures to protect your personal information:

• SSL/TLS encryption for all data transmission
• Secure hosting infrastructure with regular security updates
• Access controls and authentication protocols
• Regular security audits and vulnerability assessments
• Employee training on data protection best practices
• Backup and disaster recovery procedures

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Course-related data is typically retained for seven years after course completion for certification verification purposes.

Data Sharing and Third Parties

We do not sell your personal information to third parties. We may share data with trusted service providers who assist in course delivery, payment processing, and website analytics, all of whom are bound by strict confidentiality agreements and data protection requirements.

Access and Portability Rights

Under GDPR and applicable privacy laws, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Correct any inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to certain types of data processing, including marketing
• Right to Restrict Processing: Limit how we use your personal data

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in this policy. We will respond to your request within 30 days and may need to verify your identity before processing certain requests. You also have the right to lodge a complaint with your local data protection authority.

Communication Preferences

You can manage your communication preferences at any time by updating your account settings, clicking unsubscribe links in our emails, or contacting us directly. We respect your choices and will honor your preferences promptly.